1111 win Privacy Policy — How is your information kept safe?

When you register on the 1111 win platform, your name, email address, mobile number, and date of birth are collected. National ID or passport details may be requested for identity verification, and are used solely as part of the KYC process. Payment method details are collected during financial transactions; however, full card numbers or bank account details are not stored on our servers. Your device type, browser information, IP address, and session logs are automatically recorded while you use the platform and are used to ensure security. If you contact our support team, records of those conversations may also be retained to help improve the quality of our service.

Collected information is primarily used for account management, identity verification, and financial transaction processing. User activity is monitored to ensure platform security and prevent fraudulent activity. Your preferences and usage patterns are analyzed to further improve the platform experience, making it easier for you to find your favorite games and services. Information necessary to comply with applicable laws and meet regulatory requirements is retained. Where you have given your consent, your contact details may be used to inform you of promotional offers and updates; however, you may withdraw this consent at any time.

1111 win never sells your personal information to advertisers or third parties. However, limited information may be shared with trusted payment gateway partners for payment processing purposes, and those partners operate under strict confidentiality agreements. If required by legal obligation or court order, necessary information may be provided to the relevant authorities in Bangladesh. Technology service providers such as cloud hosting or analytics partners may only access the minimum information required to operate their services. All such partners are contractually bound to uphold our privacy standards and may not use your information for their own purposes. The principle of minimum necessary data is always followed when sharing information with any third party.

Cookies are used on the 1111 win website and app to keep your login session active and remember your preferred settings. Analytics cookies help us understand which pages users spend the most time on and where issues arise, which is used to improve the quality of our service. You can disable cookies from your browser settings, though doing so may prevent some platform features from working correctly. We do not use third-party advertising tracking cookies, and your browsing history is not shared with any external advertising networks. If you would like to learn more about our cookie policy, please contact our support team.

Under applicable laws in Bangladesh, you have the right to view your stored data and request corrections where necessary. After closing your account, you may request the deletion of your personal data; however, certain information may need to be retained for a specified period due to legal obligations. You may opt out of promotional communications at any time and object to the processing of your data. Any data-related requests submitted through the support team will be responded to within 30 business days. Protecting your privacy rights is our responsibility, and we always handle these matters with full transparency.

Active account data is retained for as long as the account remains open and may be kept for a specified period after account closure in accordance with legal requirements. All data is transmitted using SSL/TLS encryption technology and stored in encrypted form on our servers. Firewalls, access controls, and regular security audits are in place to prevent unauthorized access. In the event of a data breach, we will promptly notify affected users and take the necessary steps. Our security team monitors systems around the clock to ensure your information remains protected at the highest level.